I often evangelise about the innovation of Apple in this blog - and I think they really do have some great examples, not just with product but also process and business models. One of the reasons some of their innovations in the products and services they offer to customers are so good is because they also start from the perspective of what people like and want to do and accomplish. This then drives how they use technology to simplify and break down barriers so that users can get done what they want, in ways that suit them ... without engineering hundreds of features that they don't need. It was really nice to hear a similar approach from Kodak.
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